1. Introduction
Welcome to Waysoft Solutions ("we," "our," or "us"). We are committed to protecting your privacy and the privacy of all users of our School Management System application ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
By using our App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our App.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Student Information: Name, date of birth, grade, class, student ID, parent/guardian contact information, emergency contacts, and academic records.
- Parent/Guardian Information: Name, email address, phone number, and relationship to student.
- Teacher/Staff Information: Name, email address, phone number, employee ID, subject specialization, and qualifications.
- Account Information: Username, password (encrypted), and user role.
- Contact Information: Email addresses and phone numbers for communication purposes.
2.2 Automatically Collected Information
- Device Information: Device type, operating system, unique device identifiers.
- Usage Data: App features accessed, time spent on the app, interaction patterns.
- Log Data: IP address, access times, app crash reports, and diagnostic information.
2.3 Academic and Administrative Data
- Attendance records
- Grades and assessment results
- Homework and assignment submissions
- Fee payment information
- Behavioral records and disciplinary information
- Medical information (if provided by parents/guardians)
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide and maintain our school management services, including student tracking, attendance management, and academic performance monitoring.
- Communication: To send notifications, announcements, report cards, and important updates to parents, students, and teachers.
- Analytics: To analyze usage patterns and improve our App's functionality and user experience.
- Security: To protect against unauthorized access, fraud, and other malicious activities.
- Compliance: To comply with legal obligations and educational regulations.
- Support: To respond to user inquiries and provide customer support.
4. Information Sharing and Disclosure
4.1 We Do Not Sell Your Information
We do not sell, trade, or rent your personal information to third parties.
4.2 Authorized Sharing
We may share your information with:
- School Administrators and Teachers: For legitimate educational purposes within your enrolled institution.
- Parents/Guardians: Student information is shared with authorized parents/guardians.
- Service Providers: Third-party vendors who assist us in operating our App (e.g., cloud hosting providers, analytics services) under strict confidentiality agreements.
- Legal Requirements: When required by law, court order, or governmental regulation.
- Emergency Situations: To protect the safety of students, staff, or the public.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest using SSL/TLS protocols
- Secure authentication and password protection
- Regular security audits and vulnerability assessments
- Access controls limiting data access to authorized personnel only
- Regular backups to prevent data loss
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations (e.g., educational record retention laws)
- Resolve disputes and enforce our agreements
Student records are typically retained according to educational regulations, which may require retention for several years after graduation or withdrawal.
7. Children's Privacy
Our App is designed for use in educational settings and may be used by children under 13 years of age. We comply with the Children's Online Privacy Protection Act (COPPA) and similar regulations:
- We only collect children's information with verifiable parental or school consent
- Parents have the right to review and request deletion of their child's information
- We do not require children to disclose more information than necessary to use the App
- We do not use children's information for targeted advertising
8. Your Rights and Choices
You have the following rights regarding your information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your information (subject to legal retention requirements)
- Opt-Out: Opt-out of non-essential communications
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us at privacy@waysoftsolutions.com
9. Third-Party Services
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
10. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending you a notification through the App or email
We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
13. Consent
By using our App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you are a parent or guardian providing consent for a child, you acknowledge that you have the authority to provide such consent.